Install Online Backup on a PC for the first time
This guide will help you install Online Backup for the first time. Have you already used Online Backup and install...
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Storegate Online Backup
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Install Online Backup on a PC when you have already used the program
This guide will help you install the Online Backup program on a new PC or a PC that has been... -
Restore files with Online Backup
This guide will help you recover data from the Online Backup program on a new PC or a PC that... -
What operating systems do we support?
Mac Storegate Sync: OS X V10,10 Yosemite or later Storegate Online Backup: OS X V10,10 Yosemite or later Storegate Cloud Folder: OS X V10,10 Yosemite... -
Is Storegate Online Backup Automatically Updated?
Yes, the program automatically searches for updates in the background. If a newer version is available, it will be downloaded... -
I removed a file from my computer, will it disappear from my backup?
You can configure if you want the program to keep your deleted files in your backup. You can leave a... -
I turned off the computer while backup was running
If you turn off the computer when backup is running or if the computer is turned off when the backup... -
I have a new computer, can I continue on the same backup as my old computer?
No, it is not possible to continue on an old backup from a new computer. You need a backup license... -
How do I check that Online Backup is installed and running?
On a PC At the bottom of the screen next to the clock, the Online Backup icon should be available... -
How do I release a backup license
To remove the old backup and release the backup license to use it on a new computer, log in to...