Install Online Backup on a PC for the first time This guide will help you install Online Backup for the first time. Have you already used Online Backup and install...
Install Online Backup on a PC when you have already used the program This guide will help you install the Online Backup program on a new PC or a PC that has been...
Restore data via Online Backup This guide will help you recover data from the Online Backup program on a new PC or a PC that...
What operating systems do we support? Mac Storegate Sync: OS X V10,10 Yosemite or later Storegate Online Backup: OS X V10,10 Yosemite or later Storegate MapDrive: Not supported Storegate Pro...
Is Storegate Online Backup Automatically Updated? Yes, the program automatically searches for updates in the background. If a newer version is available, it will be downloaded...
I removed a file from my computer, will it disappear from my backup? You can configure if you want the program to keep your deleted files in your backup. You can leave a...
I turned off the computer while backup was running If you turn off the computer when backup is running or if the computer is turned off when the backup...
I have a new computer, can I continue on the same backup as my old computer? No, it is not possible to continue on an old backup from a new computer. You need a backup license...
How do I check that Online Backup is installed and running? On a PC At the bottom of the screen next to the clock, the Online Backup icon should be available...
How do I release a backup license To remove the old backup and release the backup license to use it on a new computer, log in to...