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I want to cancel my account, how do I do?

To terminate the service, for security reasons, you need to do so when you are logged in to the account or submit a signed cancellation by post.

To cancel the account via the website, do the following:

  • Log in at: https://secure.storegate.com/
  • Click your username at the top right of the page, then “Account” -> “My Details”.
  • Then click “Continue” at the bottom of “Do you want to close your account?”.
  • Then follow the instructions on the page to complete the termination.

If you’ve forgotten your password, you can restore it here: https://secure.storegate.com/Recover

To terminate the account in writing, do the following:
Print and complete the following form: https://helpdesk.storegate.com/file/2017/01/uppsagning_storegate.pdf

Submit the form to us by mail at the following address
Storegate AB
Pirgatan 13

You can also write a letter of cancellation, indicate in the letter the termination, date, username / customer number, name and signature.

You will receive a confirmation email when your account is suspended. The notice period is 30 days before the next payment period.

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