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2-step verification

2-step verification can be activated under Account settings/setting when you are logged on through the webpage www.storegate.com to improve the security for your account. A guide will help you to activate 2-step verification. Storegate is using TOTP (Time-based One-time Password) which is a general standard and requires you to use an app on your phone, which will generate a one-time password to use when you
logon to your account. Here are some examples of apps that can be downloaded to your phone to generate one-time passwords: Google Authenticator, Microsoft Authenticator and LastPass Authenticator.

Attn. The “simple logins” will stop working when 2-step verification is activated, for example WebDAV connections, Map Drive and old app and client versions.

Sync and Backup clients require version 3.0 or older.

Mobile app requires version 3.5 or older.

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