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Two-step verification

This is how you activate Two-step verification for your account:

  1. Logon to our website www.storegate.com
  2. Click on the “Account”-button in the top-right corner and choose “Account settings”:
  3. Choose “Settings” under “Account” in the left menu:
  4. Activate “Two-step verification”

A guide will help you to activate Two-step verification. Storegate is using TOTP (Time-based One-time Password) which is a general standard and requires you to use an app on your phone, which will generate a one-time password to use when you
logon to your account:

  1. The information below will be shown. Press “Start” when you have read it:
  2. Start the app, scan the QR-code on your screen and press “Next”:
  3. Enter the generated code from the app:
  4. Save the On time backup code that is shown on the screen. You will use it to logon to your account if you cannot use the authenticator app:

    Press “Enable” to activate Two-step verification for your account

Sync and Backup clients require version 3.0 or older.

Mobile app requires version 3.5 or older.

 

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