Storegate

Storegate

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How can we help?

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  • Storegate Online Backup

    • Restore files with Online Backup
    • Install Online Backup on a PC when you have already used the program
    • Install Online Backup on a PC for the first time
    • I turned off the computer while backup was running
    • What operating systems do we support?
    View all
  • Storegate Cloud Folder

    • Install Storegate Cloud Folder (Windows)
    • Use a specific drive letter for your connection
    • Add another connection
    • How to point a connection directly to “My Files” or “Common”
    • Install Storegate Cloud Folder (Mac)
    View all
  • Storegate Sync

    • Get started with Storegate Sync
    • What operating systems do we support?
    • Maximum number of files in Storegate Sync
    • Can I have the sync folder on another drive than C:?
    • Team Sync, are there file lock?
    View all
  • Storegate Pro Backup

    • Get started with Storegate Pro Backup
    • Support manual for Storegate Pro Backup
    • What operating systems do we support?
    View all
  • Webpage - Storegate.com

    • Log in and manage the storage space via the web
    • How do I create a share?
    • What operating systems do we support?
    • Co-brand your Storegate account
    • Protection against ransomware
    View all
  • Account and password

    • Change / Forgot my password?
    • Update credit card information
    • How do I expand my storage area?
    • How to cancel your account
    • Can I buy more licenses?
    View all
  • Share and collaborate settings (Team accounts)

    • Manage users, rights, and groups
    • What settings should I have if I connect via networkshare/WebDAV? (business only)
    • Step-by-step instruction how to enable Azure provisioning to your Storegate Team account
    View all
  • Storegate Apps

    • Android App – Manual and settings
    • Open and edit files using the Files app on iOS
    • Getting started with the Storegate App
    • Edit Microsoft Office files through the app
    • Press any file/folder and hold to access the options-menu
    View all
  • Are you a Visma user?

    • Get started with Storegate Sync
    • Are you a Visma user?
    View all
  • Remote support

    • Support via remotedesktop
    View all
  • Storegate Autostore (Product has expired)

    • What operating systems do we support?
    View all
  • Storegate Map Drive (WebDAV) (product has expired)

    • What operating systems do we support?
    • Problem attaching attachments to Outlook
    View all

We'd love to talk!

We offer all our corporate customers phone support. To talk to us, please submit a ticket describing your problem – and we will call you to get it sorted!
Submit Ticket

Popular articles

  • I turned off the computer while backup was running
  • What operating systems do we support?
  • Can I buy more licenses?
  • I removed a file from my computer, will it disappear from my backup?
  • Restore files with Online Backup

Categories

  • Storegate Online Backup
  • Account and password
  • Storegate Cloud Folder
  • Storegate Apps
  • Storegate Sync
  • Webpage – Storegate.com
  • Storegate Pro Backup
  • Storegate Map Drive (WebDAV) (product has expired)
  • Share and collaborate settings (Team accounts)
  • Are you a Visma user?
  • Storegate Autostore (Product has expired)
  • Remote support

Service Status

On our page of service status, you will find current information of Storegates services.
Service Status
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